Legal

Terms & conditions

Last updated: July 2026

These terms govern your use of this website and, where no separate signed agreement exists, the services One Media provides. By using the site or commissioning work you accept them.

"We", "us" and "One Media" mean One Media Ltd, a company registered in England and Wales under company number 06767271, with its registered office at 1 Fenton Road, Rotherham, South Yorkshire, S61 4RD. "You" means the person or organisation using the site or engaging us.

1. Using this website

You may view and print pages of this site for your own use. You may not copy, republish or use its content commercially without our written permission, use the site unlawfully, attempt to gain unauthorised access, or introduce malicious code. We may change or withdraw any part of the site at any time.

2. Nothing here is an offer or a guarantee

The content on this site is for general information. Prices, service descriptions and examples are indicative. Nothing on the site forms a binding offer, and results achieved for one client are not a promise of the same for another.

3. Quotes, proposals and orders

Quotes and proposals are valid for 30 days unless stated otherwise, and are based on the brief given at the time. A project starts when you accept a proposal in writing, sign a statement of work, or pay a deposit. That document plus these terms make up the contract; where they conflict, the signed document wins.

4. Fees, deposits and payment

• Unless agreed otherwise, projects require a deposit of 50% before work begins, with the balance due on delivery.
• Retainers are invoiced monthly in advance.
• Advertising spend, media bookings, licences, stock, talent fees and travel are passed on at cost and are payable in advance.
• Invoices are due within 14 days of the invoice date.
• We may charge statutory interest on late payment under the Late Payment of Commercial Debts (Interest) Act 1998, and may pause work on overdue accounts.

5. Your responsibilities

To hit a timeline we need materials, approvals, access and feedback when scheduled. You confirm that anything you supply — logos, footage, music, copy, data — is either owned by you or properly licensed, and that you have the consents needed for any person appearing in it. Delays in supplying materials or approvals move the delivery date and may affect cost.

6. Revisions and scope

Each deliverable includes the number of revision rounds set out in the proposal, typically two. Changes to an agreed brief, additional deliverables, reshoots caused by factors outside our control, or extra rounds are quoted separately and require written approval before we proceed.

7. Intellectual property

We keep ownership of our working files, methods, templates and any pre-existing material until the project is paid for in full. On full payment, the rights in the final approved deliverables transfer to you for the uses described in the proposal. Third-party assets — stock footage, music, fonts, talent appearances — remain subject to their own licences, which we will identify and which you must observe. Unless you tell us otherwise in writing, we may show the finished work in our portfolio, showreel and marketing.

8. Advertising and media buying

Where we plan or buy media on your behalf, platform costs are yours and are subject to each platform's own terms, approval processes and policies. We can influence performance but cannot guarantee any specific reach, ranking, cost per result, or return. Platforms may reject creative, change pricing, or suspend accounts for reasons outside our control, and we are not liable for those decisions.

9. The magazine and published content

Editorial decisions are ours. Paid features and advertorials are clearly labelled as such. You are responsible for the accuracy and legality of any material you supply for publication, and you indemnify us against claims arising from it. We may decline or remove content that is inaccurate, unlawful, defamatory, or breaches the UK Code of Non-broadcast Advertising (CAP Code). We may correct, update, or archive published material.

10. Confidentiality

Each side will keep the other's non-public information confidential and use it only for the project, for as long as it remains confidential. This does not apply to information already public or required to be disclosed by law.

11. Cancellation

Either side may end an ongoing retainer with 30 days' written notice. If you cancel a project after it has started, deposits are non-refundable and you must pay for work completed and any commitments we have made on your behalf, including cancelled shoot days, crew and bookings. Shoots cancelled within 48 hours may be charged in full.

12. Liability

We do not exclude liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. Subject to that, we are not liable for loss of profit, revenue, business, goodwill, anticipated savings, or for indirect or consequential loss, and our total liability in connection with a project is capped at the fees you have paid us for that project in the twelve months before the claim.

13. Force majeure

Neither side is liable for delay or failure caused by events beyond reasonable control, including severe weather, illness of key personnel, strikes, utility or platform outages, government action, or civil emergency. Affected deadlines are extended by a reasonable period.

14. Third-party links

Where this site links to other websites, we don't control them and aren't responsible for their content or their privacy practices.

15. General

You may not transfer your contract with us without our written consent. If a clause is unenforceable, the rest still applies. Failing to enforce a term isn't a waiver of it. These terms and any signed proposal are the whole agreement between us on their subject matter.

16. Changes to these terms

We may update these terms and will post the new version here with a revised date. Changes don't affect projects already underway unless we both agree in writing.

17. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. Nothing here affects your statutory rights as a consumer, where they apply.

18. Contact

Questions about these terms: info@onemedia.click, or write to One Media Ltd, 1 Fenton Road, Rotherham, South Yorkshire, S61 4RD, United Kingdom.